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August 17, 2006
I just received my third juror summons since I moved to Castro Valley in Alameda county. The first couple of times I excused myself because I was "not qualified" (not a U.S. citizen). So I was actually quite excited when I got my third summons and could actually participate!

However, the date doesn't mesh well with my current workload so I have to postpone for about six months. I was disappointed and was about to fill in the form when I noticed that I could submit my request online! Yes, Alameda county have an e-juror system!

I guess not too many people are using it right now because the user experience is pretty sucky in many, many ways. It cries out for a Flex user interface! It ought to be a fairly simple process but it forces you through a very unnatural process in order to get both a home phone number and an email address entered, then when you ask to defer, it doesn't give you any hints about what date is acceptable... my first choice was exactly six months in the future. Submit. Refresh. Not acceptable - must be less than six months. So I picked the day before. Submit. Refresh. Not acceptable - that's a Sunday. Sigh. Why not popup a calendar that only allows you to pick valid dates??

And why can't I enter a work phone number? They have a field for it but you are never offered the option to modify it!

Comments

Ah, government bureaucracy -- no competition + captive audience + under-funded project = sucky experience


Wow, I always thought you were born American. Where are you from originally? Though I feel a weird deja vu feeling as if I asked this before. My spidey senses give me the feeling you're originally from England?

...I'm in the same boat though. I'm a Canadian/British citizen (dual).


Yup, British. Only moved over here in '99. Became a citizen in May '05.


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